We support many types of medical offices throughout the Northern Nevada area. We take pride in making sure each physician’s practice is secure and meticulously cared for. Our staff is professional and personable. We know that running medical offices is not easy and we do our best to provide rapid service with our knowledgeable and capable staff.
Your computer systems are critical to the operation of your practice. We understand that! We provide immediate on-call remote and on-site service for all our customers. Whether you are a large or small practice, we provide identical service to all our customers. Aveir maintains close ties with the medical community. We understand the critical need for security and the sensitive nature of personal information electronically stored at physician practices.
We work with a large variety of practice management software. Each software application is different and each version has its particular nuances. We often work with vendors and specific integrators and support specialists to handle data within an office. We’ve worked with Practice Management Software from GE, McKesson, NuMed, Cyramed, and Kareo, and are ready to learn more.
While often medical software specialists focus entirely on their software and are lost when it comes to networks, we have a solid understanding of the whole system: computers, servers, firewalls, routers, printers, phones, and the wires connecting them. Our thorough understanding of your network will help to promote efficiency and security for your medical practice. We will troubleshoot issues across the entire network and determine what can be done to help make the practice management software work seamlessly across your network.
We are advocates for each of our physician’s offices and always try to take ownership of as many problems as we can, freeing up your physician’s and staff to take care of patients. We enjoy working with medical offices.
Some of the physicians we work with prefer paper charts, others use tablets with EMR, a few have installed PC’s in each exam room which allows them to show patients information regarding procedures, test results, or other diagnostic information during their appointments. It’s your practice, your patients, your office, and it has a rhythm that works best for you, we don’t want to change that, just optimize it to fit your needs. We can review what’s working and what you’d like to be able to do then fine tune your technology to work with your offices unique style.
Patient data has to be secure. No doctor’s office wants to ever inform their patients that their confidential medical data has been compromised. There are a many steps to ensuring your patients private data is safe: ensuring your firewall and router are secure is critical, securing individual PCs, deleting data form old computers before recycling or selling them, using secured email, all while keeping the data accessible to you as well as backing it up in case of a system failure, is not as simple as just installing some anti-virus, so we have developed a HiPAA and HiTECH audit to keep you and your patients secure.
Secure email service integrates very smoothly with Outlook. We use an add-on service that adds a tab your Microsoft Outlook tool bar; no matter what version of Outlook you are using we can keep your email secure.
When creating a new email you can add a recipient and send email normally as you are already used to. However, there will be an additional button at the top of your new email tool bar that allows you to send email securely. If you choose to send the email securely, it’s as simple as just pressing ‘send secure email’ that is all that needs to be done on the sender’s side.
When the recipient receives a secure email, they will get a simple email letting them know there is a message waiting for them on the secure system. There will be no contents of the message that was written to them in the body of the received message. The client will need to login on the web to the secure system and then their email message will be available to them.
When the client logs into the system they will have to create a simple profile on the secure email system that will allow them to use the secure email web portal from anywhere